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Information Technology

Network/Computer Consulting for Information Technology Services

ISS provider of computer network services and technology solutions for small businesses. We have delivered excellent, cost-effective IT service to thousands of satisfied customers. ISS has been helping small businesses like yours for over 10 years.

Our mission is to assist small to medium sized companies in building affordable computer networks and phone systems.  We want to be your single point of contact for managing all aspects of building or upgrading your network.  Our goal is to get your systems up and running in an affordable, reliable manner. If you are a small to medium sized business, then you’ve come to the right place.

 

Please enjoy our web site.  You will find a listing of our most popular services.  ISS employs a “no pressure” sales model.  We will always listen to your business needs and assist you in making appropriate technical decisions. Please feel free to email our sales department at sales@issnetworks.com or call our office at 888.477.0022.  We look forward to building a professional relationship with you.

ISS Network Solution’s staff of System Engineers can provide a wide array of networking services. Among the most highly trained and experienced engineers in the industry, these networking professionals offer information technology consulting services such as LAN/WAN design, implementation and administration.

Network Support Programs 
ISS Network Solution’s mission is to provide a single-source support solution for networked environments. Our System Engineers represent the technical team that coordinates the higher-end technology projects surrounding the networked environment. Highly experienced in managing large, information technology projects, systems and departments, our system engineering team provides:

Dedicated on-site and/or dispatched on-site support
Project management
A single dispatch number
Availability up to and including 24 hours a day, seven days a week
Network Support Agreements

The ISS Network Solutions Systems Engineer 
Our staff of System Engineers has the knowledge and experience to maximize your investment in networked technology products. They have many years of combined information technology consulting experience. Some of their skills and qualifications include:

Three (3) to eight (8)+ years industry experience
Industry certification from Microsoft and Cisco.
Network design, consulting, maintenance and administration
Project management
System installation and configuration
Internal and external technical support

Disaster recovery planning

 

Information Technology (IT) Consulting Services
Our System Engineering staff offers consulting services on networked environments. Highly trained in providing IT solutions, these specialists focus on analyzing your requirements and implementing a program that maximizes system efficiency. Several of these services include:

Information systems platform redesign
Feasibility and impact analysis of integrating emerging technologies on existing platforms
End-user group needs analysis
Establishing hardware, software and networking standards

Disaster recovery planning

ISS Network Solutions provides creative technology solutions that keep companies on the cutting edge of the ever-changing technological frontier. Our cost-effective service and support programs are uniquely designed to provide immediate solutions, yet they can remain flexible enough to grow with your organization.
ISS Network Solutions is successfully managed and directed by Scott R. Andreacci, its Chief Executive Officer and Founder. He has strategically maneuvered the company through the rapidly changing information technology sales and service industry. We offer such diverse services as:

Network Support Our team of System Engineers design, install, maintain and support LAN/WAN and Enterprise networks.
Systems Maintenance  Our A+ Certified Customer Engineers provide hardware repair services for information technology equipment 24 hours a day, seven days a week.
Training  Our staff offers convenient and cost-effective training services for both new and advanced end-users.
Help Desk Our highly trained Help Desk staff provide support on many network and desktop application software packages, as well as proprietary software applications.
Cabling Installation & Maintenance Services We design and install cabling networks for all PC LAN/WAN environments.
Product Procurement We market and distribute technology products for leading manufacturers such as Apple, Compaq, Hewlett-Packard, 3COM, Gateway, Microsoft and Novell.
Internet Services Through our certified staff and Technical Support, we provide Internet access, Web Site Design & Construction and Internet user training services.

 

Additionally, you will find that Integ Network Solutions is committed to:

Establishing and maintaining excellent communications with our clients
Coordinating Corporate resources
Coordinating marketing support
Monitoring and reviewing service levels
Communicating technology updates to the client

 

Our clients have established long-term relationships with us in order to maximize their information technology investments which allows them to fulfill their own business objectives. We look forward to the opportunity to add your company to our list of satisfied customers.

The ISS Network Solutions Customer Engineer 

Our Customer Engineers have the knowledge and experience to maximize your investment in information technology products. Our staff has an average of five plus years of on-site field experience, including problem diagnosis and resolution on a variety of technology products. Some of their skills include:

Maintenance services on desktops, laptops, associated peripherals and network equipment
Experience in DOS, Windows, standard application software packages and various network operating systems
On-site project management
Customer relations and end-user training
System installation and configuration
Internal and external technical support

In addition to being certified by a variety of the largest and most respected manufacturers, all of our Customer Engineers are A+ certified. A+ certification is the industry-wide standard of authorization recognized by dozens of vendors.

We place the highest priority on keeping our Customer Engineers trained and up to date on the latest technology. Integ Network Solutions has a variety of systems and processes in place to ensure our staff remains the best trained and most knowledgeable service organization in the industry.

Formal Vendor Training Courses

We continuously enroll our Customer Engineers in vendor training courses, many of which are mandatory for our Customer Engineers to retain their certifications. Refresher training sessions and new product courses are conducted at the vendor site on a regular basis. Our Customer Engineers spend a combined total of 200 training days per year engaged in this re-certification and refresher process.

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