Small Business Phone Systems
Branch Office | Enterprise | Multi Site Locations | Call Centers
Are you paying too much for your business phone system?
Learn what more than 10,000 customers have already discovered – with VoIP business phone systems (or IP PBX) deliver maximum value for your investment.
VoIP phone systems were specifically designed for the needs of small businesses and branch offices having from 5 to 100 employees.
All VoIP phone system features are delivered on a single server – which make our systems easy to install, use, and manage. More importantly, it provides your business with most complete and cost effective IP phone system available.
Built on industry standards such as Intel servers and the Microsoft Windows and Exchange Server, IP PBX seamlessly interoperates with your current data network – thus avoiding costly network upgrades, while offering a low total cost of ownership.
Delivering “big system” features at “small system” prices, IP phone systems are modular in design, and offer the following standard and advanced features:
|Standard VoIP Phone System Features||Advanced VoIP Phone System Features|
|• IP PBX Softswitch||• Advanced Call Routing|
|• VoIP Phones||• Call Center Agent Client|
|• VoIP Servers||• Call Center (ACD)|
|• Auto Attendant / IVR||• Call Center Supervisor Client|
|• Voice Mail||• Call Recording|
|• Windows Soft Phone Client||• Advanced Call Reporting|
|• Operator Console||• Mobile Communications|
|• Windows Administration Client||• Multi-Site Enterprise Manager|
|• IP Audio Conference Bridge||• Application Program Interface (API/SDK)|
Flexible Pricing Plans
In order to meet the unique needs of small businesses and branch offices, VOIP servicde offers flexible purchasing options and pricing plans. These include up front purchases with variable licensing options, flexible leasing programs and monthly hosted managed service plans – all designed to meet your distinct budget requirements.
Growing with your Business
IP phone system will grow as your business grows. Gone are the days of replacing your phone system when the maximum number of extensions has been reached. You can continue to add phone system resources as your business demands increase, including powerful multi-site, remote employee, and distributed office capabilities.
Protecting your Investment
Proprietary hardware-based phone systems (which most phone systems still are today, including many VoIP phone systems) depreciate over time. The key advantage of VoIP phone systems is that the features are software-based. With new phone features are continually made available via software updates. Withyour phone system is constantly renewed. Not only is your investment protected, your VoIP phone system will actually appreciate over time with new and improved functionality.
Enterprise Phone Systems
Enterprise class VoIP business phone systems (or IP PBX) and Microsoft-based Unified Communications solutions are designed to meet the communications requirements of businesses having up to 5,000 employees.
Better yet, with distributed architecture applications can be deployed in a single location or distributed across multiple offices with centralized administration – providing a single unified appearance of your system with complete feature transparency.
Designed to seamlessly interoperate with your existing IT infrastructure, AVoIP business
phone systems are built on industry standards such as Intel servers, SIP
compliant IP phones, Microsoft Windows Server and Exchange Server. In
addition to the robust IP PBX functionality included with every VoIP
business phone system, our enterprise solutions also include the following
standard and advanced features:
Link Company Locations Together
MultiSite Features & Capabilities
VoIP business phone systems allow enterprises to unite employees across the entire organization seamlessly. VOIP distributed architecture has been designed so they can communicate as if they were located in the same building with a single telephone system
With VOIP, you can:
- Simplify and consolidate multisite management
- Have multisite distributed call centers & workgroups
- Communicate as if everyone was in the same location
- Better utilize employees across locations
Better Utilize Employees
When you unify locations and employees with an VOIP Phone System, your customers and team will notice the difference. For your employees, it means that they could be part of a single service group that includes people from different cities. Your company can also implement a companywide extension plan that works regardless of the location of the employee.
- Help your customers reach the right person the first time
- Unified dialing plan across all locations
- Shared Operators / Receptionist across multiple locations
- Shared Holiday / Business Hour Schedules
Enterprise Manager consolidates multiple system management and provides directory synchronization across multiple servers. The Enterprise Manager also transparently forwards voicemail across servers for delivery to each user’s local voicemail box for easy retrieval. Call Routing rules are also distributed across all systems so important contacts and customers are identified and routed to the appropriate workgroup or extension.
- Directory Synchronization
- Voicemail Synchronization & Forwarding across sites
- Unified Multi-Site Call Routing Plans
- Global Dial-by-Name
- Global Extension Relocation
- Global DID List
- Global Least Cost Routing
- Quality of Service (QoS) Management
In addition to directory management, Enterprise Manager also controls many aspects of your networks QoS settings via CODEC control and establishing user defined network data bandwidth quotas between remote sites and users.